About Us

CCG is a boutique management consulting firm made up of industrial/organizational (I/O) psychologists with practical business experience. We specialize in executive coaching, executive selection, management selection, development assessment, and organization/team development.

Our I/O Psychologists

The Courtney Consulting Group has a talented team of industrial/organizational psychologists with practical business experience. We specialize in executive coaching, executive selection, management selection, development assessment, organization and team development.

Click on any consultant to read their bio.

Carol Lynn Courtney

Carol Lynn Courtney

President

Richard D. Olson

Richard D. Olson

Senior Consultant

Sandra L. Foster

Sandra L. Foster

Consultant

W. Douglas Frost

W. Douglas Frost

Consultant

Carolyn Humphrey

Carolyn Humphrey

Consultant

Lori A. Jensen

Lori A. Jensen

Consultant

Rose Taylor

Rose Taylor

Consultant

Rebecca Turner

Rebecca Turner

Consultant

What We Do

Started in 1999 by Dr. Carol Lynn Courtney, the firm’s mission is run a healthy, socially responsible, profitable business that will:

  • Help clients meet their business and organizational goals
  • Help people build on their strengths and be successful in their work and careers
  • Create healthy workplaces where people strive for excellence and enjoy coming to work
  • Contribute to the community by donating a percentage of income to non-profit organizations, domestic and international pro bono work, and contributing to the advisory board of Minnesota State University, Mankato I/O Psychology Master’s Program
  • Operate with integrity, strive for continuous improvement through lifelong learning, and make a difference in the lives of others

Client Testimonials

Non-Profit

“With incredible passion and focus on meeting customer needs, Carol Lynn has supported the Data Quality Campaign’s evolution from a virtual time-limited effort to a permanent non-profit education advocacy organization.

Working with each staff member to gain a better understanding of his/her working/learning styles and preference as well as that of their colleagues, and through in-depth coaching of our directors, Carol Lynn has helped us build a strong, team-oriented organization. When it came time to hire a deputy director, her knowledge of our team and her ability to provide actionable analysis of the candidates allowed us to make a perfect hire for our organization.

If you are looking for leadership coaching, management development, and/or team building, Courtney Consulting Group can provide great value to your efforts.”

— Aimee Rogstad Guidera, Executive Director, Data Quality Campaign

Non-Profit

“Carol Lynn worked with the MIM leadership team as we were preparing to open our museum. She assisted the team in developing good working relationships while ensuring they were all focused on the mission of celebrating similarities and differences. Her sessions helped the team to develop a positive culture and environment for the entire MIM team. With a condensed opening schedule, she did an excellent job of bringing the team together and helping them to understand the goals and mission of MIM.”

— Bob Ulrich, Chairman, Musical Instrument Museum

Non-Profit

“Carol Lynn helps us invest in our most important assets: our people. She has worked with a number of executives in our organization to help strengthen their individual leadership and management skills and help work teams function at a higher level.”

— Jayne Miller, Superintendent, Minneapolis Park and Recreation Board

Company

“I have worked with Carol Lynn for over fifteen years on leadership development and coaching projects. She takes a comprehensive approach to her work, providing an excellent assessment, feedback, and coaching process.

“Her down-to-earth and positive style allows leaders to roll up their sleeves and gain insight as they develop themselves and their teams. She has worked with front-line plant leaders to directors across many of our businesses and functions.

“I appreciate her collaboration with my learning and development group to ensure she functions as an extension of us as she works with our leaders.”

–Betsy Kaczmarkowski, Director, Learning, Development, & Inclusion, Donaldson Company Inc.

Company

“In my work with Carol Lynn Courtney, I have found her to take a very common-sense approach to coaching, meeting the person where they are to ensure learning, growth, and progress. Beyond the science in her work, Carol Lynn’s warmth, respect, and genuine interest in her clients’ success leads to sustainable change and win-win solutions.”

— Clydie Douglass, Chief Diversity Officer, 3M

We offer proven services from the I/O Psychology field.

Working with CCG leads to organizational success by helping individuals identify and develop their unique strengths while addressing limitations. Call us today!

Sandra L. Foster, Ph.D., PCC

Dr. Sandra Foster consults in the areas of executive selection and onboarding, executive coaching, and leadership development. Sandra brings her business savvy, global perspective, and cross-cultural experience to her consulting and coaching. At the same time, her midwestern roots and values and deep regard for her clients’ point of view provide a strong foundation for her work.

Sandra was a member of Korn/Ferry International’s Leadership & Talent Consulting practice (based in London), and worked throughout Europe, the Middle East, and the Russian Federation. She is a certified sports psychologist, and helps leaders use the tools that enable athletes, artists, and musicians to effectively manage themselves and optimize their performance. She is first author of the book, Positive Psychology in Coaching: Applying Science to Executive and Personal Coaching.

Sandra earned her doctorate from Stanford University, where she served on the regular and adjunct faculty for seven years. She has been a senior faculty member for the College of Executive Coaching in Pismo Beach, California, and is a Professional Certified Coach (PCC) with the International Coach Federation. Sandra mentors young professionals and devotes time to charitable efforts focused on alleviating hunger. She was an active psychologist member of a critical incident debriefing team in California, working closely with firefighters and EMTs.

W. Douglas Frost, Ph.D.

Dr. Doug Frost specializes in senior executive coaching and organizational consulting. Doug has worked in leadership development with corporations, medical and legal practices, and state and federal government agencies for over two decades. He brings a wealth of experience, excellent listening skills, a trained eye, and the ability to ask powerful questions that aid individuals and teams in identifying and breaking barriers to their effectiveness.

Doug’s methods are process-oriented, yet nonlinear, and draw upon insights from the new science of complexity. He is an action-oriented facilitator committed to high-quality leadership, powerful communication, and teamwork. His experience as vice president of a metropolitan medical center and as the chief operating officer of a national health promotion organization has enhanced his understanding of organizational issues, including working with boards of directors from an executive’s perspective.

Doug received his Ph.D. in psychology from the University of Massachusetts at Amherst. He was an adjunct staff member at the Center for Creative Leadership for fifteen years. He also provides training and coaching for federal government leaders through the Office of Personnel Management. He has taught MBA courses on human behavior in the workplace at Regis College and the University of Phoenix in Denver. Now based in Santa Fe, New Mexico, he enjoys time in the mountains and can often be found biking, hiking, skiing, or climbing on rock and ice.

Carolyn Humphrey, Ph.D.

Dr. Carolyn Humphrey is the founder of The Consulting Psychology Group, an organization dedicated to providing leadership development on an individual, group, and organizational level. She assists a broad range of clients in the higher education, healthcare, and financial arenas. She specializes in leadership, executive coaching, the design and implementation of psychological assessments, and the creation, facilitation, and evaluation of leadership development programs.

Carolyn received her B.A. at Emory University, an M.A. at the University of Minnesota, and her Ph.D. in counseling psychology with a specialization in organizational development from the University of Missouri-Columbia. She stays actively involved in professional associations such as the American Psychological Association (APA) and the International Leadership Association. Additionally, she is an Executive Board member of APA’s Society of Consulting Psychology. Carolyn is an outdoor and sports enthusiast and lives in Charlotte, NC with her husband and three children.

Lori A. Jensen, Ph.D., L.P.

Dr. Lori Jensen consults in the areas of leadership skills, executive coaching, team building, assessment, career development, and organizational change. She works with educators, corporate executives, and community volunteer organizations to improve their efficiency and impact. Her research interests include stress management, job satisfaction, and decision-making analysis.
Lori is the president of Complete Psychological Care, Ltd. and has developed considerable expertise in the areas of business planning, marketing, and people management. She is highly skilled in coaching to an individual’s strengths to maximize their unrealized potential. Additionally, she has seventeen years of counseling experience as a Licensed Clinical Psychologist.
Lori received her Ph.D. from Southern Illinois University in counseling psychology with a minor in I/O psychology. She is a member of the American Psychological Association, the American Counseling Association, Chicago Industrial Organizational Psychologists, and the National Register of Health Providers in Psychology. She is the leader of an adventurous troop of Girl Scouts and participates in many volunteer activities in her local school district. She enjoys theater, traveling, hiking, and crocheting, and time with her husband and two children.

Rose Taylor, M.Sc.

Rose Taylor is an accomplished consulting professional with over twenty years of experience in the areas of C-Suite executive coaching, leadership development, team building, organizational change, and employee and customer engagement. She helps leaders articulate their message, focus on their strengths, and build strong relationships with both internal and external stakeholders.

Rose has worked with organizations in a variety of sectors, including financial services, technology, professional services, commercial development, property management, manufacturing, travel, and non-profit. These corporations have ranged from start-up private companies to Fortune 100 firms. She has also worked with boards of directors to develop and enhance communications and to strengthen alignment with their management teams. She is the founder of Ntuitive Consulting in Toronto and has held senior positions within entrepreneurial organizations in executive leadership and business development roles. She co-founded three companies including an executive search firm, a software and services organization, and a customer experience management firm.

She has a master’s degree in counseling psychology from the University of Toronto. She can work in English and French, and has extensive experience using and integrating various organizational effectiveness instruments such as the Myers-Briggs Type Indicator (Step I & Step II), FIRO-B, DiSC, JPI, and others.

Rebecca Turner, Ph.D.

Dr. Rebecca Turner has over twenty-five years of diverse professional experience including organizational consulting, coaching executives, social science research, and teaching. As an applied researcher, Rebecca is strong in developing approaches to assessment and integration of data to address leaders’ most pressing challenges in organizations. She challenges leaders to move from their comfort zone to the next level of excellence.

Rebecca is the founder of Turner Consulting Group, LLC in San Francisco, where she provides leadership development for high potential executives and for leaders with new demands on their performance. Her process includes a phase of assessment, development plans, implementation, and evaluation of results. Her clients include individuals and teams in technology, medicine, healthcare, financial services, architecture and design, law, manufacturing, and academia. Rebecca was a principal investigator and collaborator for scientific studies in health and behavior at University of California, San Francisco School of Medicine. Rebecca also spent two decades as a professor at the California School of Professional Psychology (Organizational Psychology Program).

Rebecca holds a Ph.D. in psychology from George Washington University. Her training in coaching is broad-based, including work at the Center for Creative Leadership. Currently, she is a member of the Executive Board of the Society of Consulting Psychology and a member of the Society of I/O Psychology.

Carol Lynn Courtney, Ph.D.

Dr. Courtney consults in the areas of Executive Coaching, Individual Assessment, Organization Development, Team Facilitation, Selection and Development Systems. She has been an invited speaker and lecturer in the areas of competency modeling, organization change, and management and team development.

Dr. Courtney spent close to 20 years working in various management and executive roles in companies such as Quaker Oats, Motorola, Pillsbury, and Malt-O-Meal. She is a member of the Association for Psychological Type (APT) and also MPPAW (Minnesota Professionals for Psychology Applied to Work) where she was formerly the Vice President of Programs. 

Carol Lynn engages in a variety of volunteer work with non-profits and ensures that an ongoing percentage of her practice goes to pro bono work.

Richard D. Olson, Ph.D., L.P.

Dick Olson consults in the areas of executive and management appraisal, selection testing, executive coaching, leadership development, and organizational change. He has worked with a range of professionals from first line supervisors to CEO’s in America’ s largest companies, including manufacturing organizations as well as leading professional service firms.

Prior to starting Olson Consulting Group, he was vice president of a large consulting firm and an executive in a Fortune 200 firm. He is a former President of Minnesota Professionals for Psychology Applied to Work (MPPAW).

Dr. Olson enjoys running, swimming, and minor house maintenance. He usually takes time off in the summer to go mountain climbing, and spends his time at home maintaining his collection of antique automobiles.